Attracting and retaining talented employees is an increasingly challenging task for employers. Creative and productive employees contribute to great customer satisfaction.

Employees are looking for organizations that satisfy all their needs,physical, emotional, mental and spiritual.

• Physical - benefits and working conditions
• Emotional - open communication and friendship
• Mental - freedom to implement ideas
• Spiritual - meaning, making a difference, service

      When employees are valued they feel that they can:

• Learn and develop their talent
• Have freedom to take decisions, and
• Be open to different perspectives, question and challenge the conventional

Valued employees are less likely to look elsewhere for opportunities and key drivers influencing turnover are:

• Career advancement
• Management ability to provide direction
• Work/life balance
• Appreciation by management of dedication and extraordinary effort

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